48x36 Custom Energy Efficient Aluminum Folding Up Window
faq
Where is Five Stars Door's office located?
We are proudly located in Covina, California, serving customers locally and shipping nationwide.
Our showroom and main office are at:
📍 544 N Rimsdale Ave Covina, CA 91722
Do you offer free shipping?
Yes! We providefree shipping within 50 milesof our Los Angeles warehouse.
For customers outside this area, shipping costs are calculated at checkout based on distance, size, and weight.
Do you ship nationwide?
Yes! We provide free shipping within 50 miles of our Los Angeles warehouse.
For customers outside this area, shipping costs are calculated at checkout based on distance, size, and weight.
What products do you sell?
We specialize in premium-quality doors and windows made in the USA, including:
- Bi-Folding Doors
- Sliding Doors
- French Doors
- Folding-Up Windows
- Bi-Folding Windows
- Window Screens
…and more, all crafted for durability, style, and performance.
How long does processing and delivery take?
Orders are typically processed within 7–14 business days.
Delivery times vary depending on your location and the shipping method you select.
You’ll receive an email with tracking information once your order ships.
What does your warranty cover?
Our warranty covers manufacturing defects, material or workmanship issues, and structural failures under normal conditions.
It does not cover damage from misuse, unauthorized installation, accidents, or extreme weather.
How can I file a warranty claim?
To file a claim:
- Provide proof of purchase (invoice or order number).
- Notify us in writing within 30 days of discovering the issue.
- Allow our team access to inspect the product.
After confirmation, we’ll repair, replace, or provide an appropriate remedy.